Sygnum logo

Financial Services Operations Manager

Zürich, Switzerland
Operations & Management

About us

Sygnum ( is a technology-driven company that empowers financial services for the digital asset economy. It develops an integrated solution to securely issue, store, trade and manage digital assets. The company was founded by an experienced, interdisciplinary team of experts and is backed by a distinguished group of individuals and institutions. Sygnum is rooted in two of the world's leading financial hubs – Singapore and Switzerland. Sygnum’s vision is to be the partner of choice to securely issue, store, trade and manage digital assets. Sygnum’s mission is to inspire and empower everyone, everywhere to create and have direct access to ownership and value. The company’s approach is based on a set of values that not only ensure the highest ethical standards and clarity of purpose, but also puts our clients and partners at the center of everything we do.

We are looking for a Head of Financial Services Operations to join our small but high impact team in our office in Zurich.

-are you passionate about building and leading over time a small but strong Operations team?

-are you passionate to work in a growing, fast evolving and complex operational environment with several outsourcing partners?

-are you committed to details with a process-oriented mindset?

-do you have an agile mindset?

-are you keen to work in a dynamic fast-moving start-up?

-do you have curiosity for technology, digital assets/ cryptocurrencies, blockchain and ICOs/ IPOs?

If this holds true, we want you on the Sygnum team.

These will be your tasks

-Lead, build and run the Sygnum financial services operations day-to-day

-Ensure and further develop smooth and efficient operations for both fiat and digital assets transactions

-Help define, document, implement and maintain an efficient and effective scalable operational framework

-Ensure continuous quality improvement and risk management of Financial Services Operations

-Build a small and effective Operations team that will increasingly assume greater responsibilities as our business grows

-Support the implementation and operational handling of new products and services

You're offering these qualifications


  • Experience in managing complex interdisciplinary projects that span across multiple streams and time zones
  • Experience in business operations in financial industry, specifically working with regulated financial exchanges
  • Client focused mindset with experience in and a passion for building business with partners
  • Proven ability to successfully deliver commercial product related projects in collaboration with customers
  • Experience in presenting to and working with senior executives
  • Conceptual thinker with strong analytical skills and problem-solving aptitude
  • Ability to negotiate, influence and manage teams or stakeholders at all levels
  • Great communicator, leader and manager, goal and results oriented, able to work with minimal direction
  • Organizational skills with attention to detail and follow-up
  • Ability to work effectively within deadlines in a fast-paced, dynamic environment
  • Bachelor degree in engineering, science, technology or business

Nice to have

  • Project management certification such as IPMA and Prince
  • Knowledge of latest trends in the FinTech industry and cryptocurrencies/blockchain/ICOs

If this reads like your profile, please apply through with a 1-page CV. Even if you're not there yet but still think you could be a good fit for our team, please contact us and we'll figure it out. Thank you.

About Sygnum
Sygnum develops an integrated solution for clients and partners to securely issue, store, trade and manage digital assets. Reach us at
Our other open positions:
Sygnum logo
Head Legal
Zürich, SwitzerlandEmployee
Sygnum logo
Head Compliance
Zürich, SwitzerlandEmployee
Sygnum logo
Zürich, SwitzerlandEmployee
Sygnum logo
Full-Stack Engineer - Tokenization
Zürich, SwitzerlandEmployee
Sygnum logo
Back-End Engineer
Zürich, SwitzerlandEmployee
Interested in this job? Join us!
Contact Person:
Careers Sygnum
.doc, .docx, .pdf, .rtf, .odt, .txt
Other Documents
I agree with the JOIN Terms & Conditions and Data Privacy Policy.
Enter your info below to get a link to this job.